Refund and RETURN Policy
At SHE Canada, we are committed to delivering unparalleled value and service to our clients. We recognize that circumstances may arise where our services might not meet your expectations. Therefore, we have designed a comprehensive policy that delineates the procedures for returns and cancellations of our digital business listing services.
Eligibility for Refunds and Cancellations
Our commitment to satisfaction includes a refund or cancellation option for digital business listings that have been activated or scheduled but have not yet gone live.
– Listings that have been published or service obligations already fulfilled are generally non-refundable. However, exceptions may apply under certain conditions.
Return and Cancellation Time Frame**
– For a full refund, any requests for cancellation must be submitted within 7 days of purchase.
– Cancellations of auto-renewed subscriptions should be made within 7 days of the renewal date to qualify for a refund.
Process for Returns and Cancellations
1. Initiate Your Request:Start by contacting our customer service team through the official channels provided with your service agreement, including your order details and the reason for cancellation.
2. Review and Follow-up: Our dedicated team will evaluate your request and confirm eligibility based on our policy criteria. You will receive a detailed response within 5 business days.
Refunds: Once approved, refunds will be issued to the original payment method. Please allow up to 15 business days for the refund to reflect, as the time may vary depending on your payment provider.
At SHE Canada, our aim is to ensure that your experience with us is nothing short of exceptional. Should you have any further queries, or need assistance, our customer service team is always ready to help. Connect with us through our official contact details listed on our website.
Stay informed with policy updates by visiting our website regularly to ensure you’re always informed of any amendments.
